Legal
The fine print, in plain language first.
Privacy Terms Accessibility Modern Slavery
Privacy Policy
Last updated 1 August 2026
Plain-language summary: we collect what you tell Alice, your proof results and product usage — never your CV, because there isn't one. We use it to match, coach and improve the product. We never sell it, never use it for ads, and employers see nothing identifying until you say yes. Export or delete everything, any day.
1 · What we collect. Account details; your conversations with Alice and Coach; strengths, proof-session and peer-confirmation results; match and interview activity; billing (processed by Stripe — card numbers never touch our systems); device and usage telemetry.
2 · How we use it. To build your profile, generate coaching and Academy content, rank matches against briefs, operate quiet mode and blocking, bill milestones, and publish aggregate (never individual) research.
3 · What we never do. Sell or broker your data; use it for third-party advertising; reveal identifying details to an employer before your explicit consent; use protected attributes in matching (they are structurally excluded); train third-party foundation models on your content.
4 · Where it lives. AWS Sydney (ap-southeast-2), backups in Melbourne. Handled under the Australian Privacy Principles and, for EEA/UK users, the GDPR — see the Trust Centre for subprocessors.
5 · Your rights. Access, correction, export (machine-readable, one click) and deletion (complete within 30 days, backups included). Complaints: privacy@suitorly.com, then the OAIC if we disappoint you.
Terms of Service
Last updated 1 August 2026
Plain-language summary: be honest in your profile, don't game the proofs, and don't scrape the pool. Candidates never pay for matching; employers pay 5% on hire, milestone-billed. Our AI always discloses itself; humans make final hiring judgements.
1 · The service. Suitorly provides strengths mapping, verification, coaching, training and matchmaking. We are not the employer and don't guarantee placement — we guarantee honest process.
2 · Honesty both ways. Impersonation, having someone else sit your proofs, or AI-generated proof answers may void results and the account. Employers must brief real, budgeted roles; ghost-postings are removed and repeat offenders lose access.
3 · Fees. Candidate subscriptions renew monthly, cancel anytime, first-month promotions as stated at checkout. Employer fees: $500 activation (credited), 30% at qualified shortlist, balance on start; replacement guarantee windows as per the mandate order.
4 · Acceptable use. No scraping, no bulk export of others' profiles, no using the pool for anything but the briefed role, no reverse-engineering the matching. Rate limits and consent gates are enforced technically and contractually.
5 · Liability. Australian Consumer Law guarantees apply and nothing here excludes them. Beyond that, our liability is capped at fees paid in the last 12 months. Disputes: NSW law, Sydney venue, good-faith mediation first.
Accessibility Statement
Reviewed quarterly · last review July 2026
We target WCAG 2.2 AA across web and mobile: full keyboard navigation, screen-reader support with meaningful labels, visible focus, minimum 4.5:1 text contrast, and reduced-motion respect for every animation.
Because the product is conversational, every voice interaction with Alice and Coach has a text-equivalent path, live captions on video calls, and untimed alternatives for timed proof sessions as a documented adjustment — the score weighting is identical.
Found a barrier? access@suitorly.com — acknowledged within 2 business days, and accessibility bugs are triaged as production defects, not feature requests.
Modern Slavery Statement
FY2026 · published under the Modern Slavery Act 2018 (Cth)
Recruitment platforms sit close to labour-exploitation risk, so we treat this as product work, not paperwork: no candidate ever pays to be placed (the classic exploitation vector), employer identity is verified before any mandate opens, and briefs for roles with visa dependency get enhanced review.
Our supply chain is short — cloud, payments, communications and professional services — and each major supplier's own modern-slavery posture is assessed at onboarding and annually. Trust & Safety reviews flagged briefs weekly and reports to the board's audit committee.
Concerns — including anonymous ones — to integrity@suitorly.com. Reports from candidates are acknowledged within 24 hours and never affect their matching.